Cancellation Policy

Your appointment is a dedicated creative session held exclusively for you. Because we curate every detail of your experience well in advance, all sessions are pre-paid in full at the time of booking. The Policy: 72-Hour Notice: We kindly require a minimum of 72 hours’ notice for any reschedules or cancellations. Late Adjustments: Cancellations made within the 72-hour window, as well as no-shows, will be charged the full session fee. We appreciate your respect for the artistry and preparation that goes into your signature experience. For assistance with your reservation, please reach out to beauty@kaycastro.com.

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